Privacy Policy

Last Updated: December 15, 2025

Welcome to KUOYE Inflatables (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kuoyeinflatables.com/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personally Identifiable Information

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.

Derivative Data & Cookies

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. For detailed information on how we use cookies and tracking technologies, please refer to Section 6 (Cookie Policy) below.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange products or services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

Social Media Login

If you choose to register or log in to our services using a social media account (e.g., Google or Facebook), we will have access to certain information from that account. The specific information we receive depends on your privacy settings with the social media provider, but may include your name, email address, profile picture, and other public information.

2. USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your transactions and send you related information, including purchase confirmations and invoices.
  • Email you regarding your account or order.
  • Improve our products, services, and website.
  • Respond to your customer service requests.
  • Send you a newsletter.
  • Request feedback and contact you about your use of the Site.
  • Resolve disputes and troubleshoot problems.

3. SOCIAL MEDIA LOGIN (GOOGLE AND FACEBOOK)

When you choose to log in with Google or Facebook, you are providing us with access to information from your social media account. We will use this information for the following purposes:

  • Authentication: To verify your identity and allow you to access your account.
  • Account Creation: To pre-fill your registration form and create an account on our Site.
  • Personalization: To personalize your experience on our Site.

By using Google or Facebook to log in to our Site, you are authorizing us to collect, store, and use this information in accordance with this Privacy Policy. We are not responsible for the privacy practices of Google or Facebook. We encourage you to review their privacy policies.

4. DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. COOKIE POLICY

Our website uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged.

What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

Types of Cookies We Use

6.1 Technical or functional cookies Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6.2 Statistics cookies We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies where required by law.

6.3 Marketing/Tracking cookies Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes. Because these cookies are marked as tracking cookies, we ask your permission to place these.

Placed Cookies and Technologies

The following services and cookies are used on our website:

  • WordPress & WooCommerce: Functional cookies for user preferences, login status, and shopping cart management.
  • Google Analytics (GA4): Statistics cookies to store and count pageviews.
  • Microsoft Clarity: Heat maps and screen recordings for usage analysis.
  • Sourcebuster JS: Visitor tracking and source attribution.
  • LiteSpeed: Caching functionality to improve site speed.
  • Wordfence: Security and fraud prevention.
  • Complianz: Cookie consent management.
  • Google Ads: Advertising and remarketing.
  • Kadence Blocks: Functional cookies to provide a responsive website.
  • Miscellaneous: Various functional cookies to support site layout, chat widgets, and form submissions.

Managing Your Cookie Preferences

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You have the right to opt-out and to object against the further use of non-functional cookies. You can manage your preferences via the consent banner on our site or by disabling cookies in your browser.

7. REGIONAL PRIVACY RIGHTS

Depending on your location, you may have specific rights regarding your personal data.

7.1 United States

We do not sell or share personal information to third parties for monetary consideration. However, we may disclose certain personal information to third parties under circumstances that might be deemed a “sale” or ”Sharing” for residents of the following states under their respective regulations:

  • California: California Privacy Rights Act (CPRA)
  • Colorado: Colorado Privacy Act (CPA)
  • Connecticut: Connecticut Data Privacy Act (CTDPA)
  • Iowa: Iowa Consumer Data Protection Act (CDPA)
  • Delaware: Delaware Personal Data Privacy Act (PDPA)
  • Montana: Montana Consumer Data Privacy Act (MCDPA)
  • Nebraska: Nebraska Data Privacy Act (DPA)
  • Nevada: Nevada Privacy of Information Collected on the Internet from Consumers Act (NRS 603A)
  • New Hampshire: New Hampshire Data Privacy Act (DPA)
  • New Jersey: New Jersey Data Protection Law (DPL)
  • Oregon: Oregon Consumer Privacy Act (OCPA)
  • Texas: Texas Data Privacy and Security Act (TDPSA)
  • Utah: Utah Consumer Privacy Act (UCPA)
  • Virginia: Virginia Consumer Data Protection Act (CDPA)

Your Rights: We respect and understand that you may want to be sure that your personal information is not being sold or shared. You may request that we exclude your personal information from such arrangements, or direct us to limit the use and disclosure of possible sensitive personal information.

  • Right to Opt-out.
  • Do not sell my personal information for cross-context behavioral advertising.
  • Limit the use of my sensitive personal information.
  • Right to Access, Deletion, and Data Portability.

To exercise these rights, please contact us using the information in Section 10 or utilize the cookie consent management tool on our website.

7.2 European Union (EU) & United Kingdom (UK) (GDPR/UK GDPR)

If you are a resident of the EEA or UK, you have the following rights:

  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: You have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • Right to withdraw consent: If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: You have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: You may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Supervisory Authorities:

  • UK: Information Commissioner’s Office (ICO).
  • Jersey/Guernsey: Respective Offices of the Data Protection Authority.
  • EU: You have the right to submit a complaint to your national Data Protection Authority.

7.3 Australia (Privacy Act 1988)

If you are a resident of Australia, you have the following rights with respect to your personal data:

  • Right of Access: You may submit a request for access to the data we process about you.
  • Right to Object: You may object to the processing of your data.
  • Right to Information: You may request an overview, in a commonly used format, of the data we process about you.
  • Right to Correction/Deletion: You may request correction or deletion of the data if it is incorrect, or if it is not or no longer relevant for any purpose under the Privacy Act.

7.4 Canada (PIPEDA)

  • You have the right to access the data we process about you and request correction of incorrect data.
  • You have the right to withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.
  • You have the right to address a challenge concerning non-compliance with PIPEDA to our organization and, if not resolved, to the Office of the Privacy Commissioner of Canada.

7.5 Brazil (LGPD)

Residents of Brazil have the right to:

  • Confirmation of the existence of processing.
  • Access to data.
  • Correction of incomplete, inaccurate, or outdated data.
  • Anonymization, blocking, or deletion of unnecessary, excessive, or processed data in disagreement with the LGPD.
  • Portability of data to another service provider.
  • Deletion of personal data processed with consent.
  • Information on public and private entities with which we shared data.

7.6 South Africa (POPIA)

You have the right to submit a request for access to the data we process about you, object to processing, and request correction or deletion. You also have the right to submit a complaint to the Information Regulator South Africa (Email: [email protected]).

8. POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

9. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

10. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

KUOYE Inflatables
No. 4 Jiangong Road, Tianhe District Guangzhou 510655, Guangdong Province, China
Website: https://kuoyeinflatables.com
Email: [email protected]
Contact Page: https://kuoyeinflatables.com/contact/