Last Updated: September 4, 2025
Welcome to KUOYE Inflatables (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://kuoyeinflatables.com/, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”).
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personally Identifiable Information
Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site, such as online chat and message boards.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Financial Data
Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange products or services from the Site. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.
Social Media Login
If you choose to register or log in to our services using a social media account (e.g., Google or Facebook), we will have access to certain information from that account. The specific information we receive depends on your privacy settings with the social media provider, but may include your name, email address, profile picture, and other public information.
2. USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Email you regarding your account or order.
- Improve our products, services, and website.
- Respond to your customer service requests.
- Send you a newsletter.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
3. SOCIAL MEDIA LOGIN (GOOGLE AND FACEBOOK)
When you choose to log in with Google or Facebook, you are providing us with access to information from your social media account. We will use this information for the following purposes:
- Authentication: To verify your identity and allow you to access your account.
- Account Creation: To pre-fill your registration form and create an account on our Site.
- Personalization: To personalize your experience on our Site.
By using Google or Facebook to log in to our Site, you are authorizing us to collect, store, and use this information in accordance with this Privacy Policy. We are not responsible for the privacy practices of Google or Facebook. We encourage you to review their privacy policies.
4. DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
5. SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. YOUR RIGHTS AND CHOICES
You have certain rights regarding the personal information we hold about you. You may, at any time, review or change the information in your account or terminate your account by:
- Logging into your account settings and updating your account.
- Contacting us using the contact information provided below.
You also have the right to request the deletion of your personal data. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use, and/or comply with legal requirements.
7. POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.
9. CONTACT US
If you have questions or comments about this Privacy Policy, please contact us through our contact page.